Exchange policy

SPECIAL ORDERS ARE NOT SUBJECT TO CANCELLATION. The availability of merchandise is estimated according to information on hand at the time the order is written. The seller shall not be responsible for delays in delivery of merchandise caused by the manufacturer’s scheduling, stock on hand, availability of materials, transportation difficulty, or any other cause beyond the control of the seller.

All sales are final—no refunds. All exchanges and cancellations are subject to seller approval. A minimum of 35% of the purchase price will be assessed, plus any and all shipping charges, with seller's approval (restocking fee 35%) on seller-approved exchanges, or cancellations. The buyer agrees to measure doorways and stairways before ordering, as the seller is not responsible for merchandise purchased that is too large to fit. The seller can designate a day for delivery but not a specific time. The seller cannot move, haul, or rearrange old furniture. The seller makes no warranty beyond any written description itemized on this order. Such disclaimer does not affect the manufacturer warranty, if any. The seller will assist the buyer in the exercise of all factory warranties. Buyer layaways are not subject to cancellation. The buyer agrees to complete payments on schedule; otherwise, proceeds of prior payment(s) towards layaway will be forfeited.

LOCAL DELIVERY PROCESS:

  1. DROP OFF DELIVERY: WITHIN 100 MILES WE CAN DROP OFF YOUR FURNITURE FOR $1.00 A LOADED MILE.  THE DROP OFF WILL BE THE DISTANCE 1 PERSON CAN MOVE THE FURNITURE AND THE CUSTOMER WILL BE RESPONSIBLE FOR THE ADDITIONAL DISTANCE.  There are some purchase minimums see store for details.  
  2. In home delivery is plus mileage, also for living room and mattress in home delivery to the room is $49.96 plus $1 a loaded mile. Bedroom and Dining room is $99.96 plus $1 a loaded mile. 
  3. Yes we can haul off your old furniture as long as it is in decent shape and sanitary. Mattresses and living room furniture with human or pet waste is not something we are interested in moving for you.  The cost is $75 for the 1st piece and $50 for those after.   1 for 1 haul off sofa for a sofa.  We are not a disposal company however we do this to help our customer.  

 

ONLINE ORDER PROCESS:

  1. After you place the order for furniture, the seller will shop for your best freight rate. The buyer will approve the rate and the carrier.
  2. Darseys Furniture will send an e-invoice. All orders will be FOB Darseys Furniture, 12741 U.S. Highway 287 North, Grapeland, Texas 75844. All damage claims will be taken up with the freight carrier by the customer.  The buyer is the customer; the seller is Darseys Furniture. Note: You will not be invoiced until this process is complete. Thank you for shopping at Darseys.com.
  3. Pictures will be taken of the product itself and sent to you for approval.
  4. A shipping estimate will be sent. After approval of the shipping estimate, more pictures will be taken of the product during packaging. If approved, after you sign off on packaging, we proceed to step five.
  5. An e-invoice will be sent.
  6. After payment, we will ship your product.

By paying this invoice, you agree to the terms and conditions above.

 

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